Carmella Bikini - Gray

Shipping & Returns – Esme Swim

Australia

Shipping
Free tracked express shipping on orders over $100.
Orders under $100 incur a $4.95 shipping fee.

Delivery
Orders placed before 1pm AEST are dispatched same day. Express delivery typically arrives within 2-5 business days.

Tracking
You’ll receive a shipping confirmation email with tracking details once your order has been sent.

New Zealand

Free tracked express shipping on orders over $100.
$4.95 shipping on orders under $100.

Dispatched same day before 1pm AEST. Delivery typically takes 3–7 business days.
Tracking details are emailed once shipped.

United States

Free tracked express shipping on orders over $100.
$4.95 shipping on orders under $100.

Orders placed before 1pm AEST are dispatched same day. Delivery usually takes 3–7 business days.
Tracking is provided via email.

Canada

Free tracked express shipping on orders over $100.
$4.95 shipping on orders under $100.

Same day dispatch before 1pm AEST. Delivery typically 3–6 business days.
Tracking details sent via email.

United Kingdom

Free tracked express shipping on orders over $100.
$4.95 shipping on orders under $100.

Same day dispatch before 1pm AEST. Delivery typically 3–6 business days.
Tracking details provided via email.

Rest of World

Free tracked shipping on orders over $100.
$4.95 shipping on orders under $100.

Same day dispatch before 1pm AEST. Delivery usually 5–10 business days depending on location.
Tracking details sent once shipped.

Returns

We offer a 30-day money back guarantee.

Items can be returned within 30 days of delivery for a full refund, provided they are unworn, unused and in original packaging with proof of purchase.

To request a return, contact us via our Contact Page with your full name, order number and reason for return. Returns are processed within one week of receiving your items, and you’ll be notified by email.

Return shipping costs are the responsibility of the customer and are non-refundable.

Refunds

Once your return is received and inspected, we’ll notify you by email. Approved refunds are processed back to your original payment method.

If your refund hasn’t appeared, please check with your bank or card provider first. If you still need help, contact us via our Contact Page.